Shipping & Delivery Policy

Last Updated: December 2025

At Container Supcon, we are committed to providing clear, accurate, and transparent shipping information so customers know exactly what to expect before placing an order. This Shipping Policy explains our processing times, delivery timelines, shipping coverage, and related conditions.

By placing an order on containersupcon.com, you agree to the terms outlined below.

1. Order Processing Time

All orders are processed within up to 3 business days after payment confirmation.

Orders placed before 2:00 PM (MST) are counted as received the same business day.
Orders placed after 2:00 PM, on weekends, or on public holidays are processed on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation or delivery coordination notice.

If there are unexpected delays due to inventory availability or logistics scheduling, you will be notified promptly.

2. Shipping Coverage

We currently ship within the United States only.

We do not offer international shipping through our website at this time.

3. Shipping Costs

Free Standard Shipping is included on all orders within the United States.

The price displayed on the website includes both the product and standard delivery.
There are no hidden shipping charges at checkout.

Additional services or special delivery requests (such as expedited handling or specialized placement services) may be available by request and quoted separately when applicable.

4. Delivery Timeframes

Estimated delivery timelines are as follows:

Handling Time: Up to 3 business days
Transit Time: Approximately 3–10 business days after dispatch

Delivery estimates are provided as guidelines and may vary depending on location, availability, weather conditions, or other factors outside our control.

5. Tracking & Delivery Updates

Once your order has been dispatched, you will receive delivery updates or be contacted by our logistics team to coordinate delivery.

If tracking or delivery information is delayed, please allow up to 24–48 hours for updates to become available.

6. Delivery Address Accuracy

Customers are responsible for providing a complete and accurate delivery address at checkout.

If you need to update your delivery details, please contact us before your order has been dispatched.

Once an order has shipped, address changes may not be possible.

7. Delivery Conditions

Standard delivery includes transportation to the delivery address provided.

Customers are responsible for ensuring reasonable access to the delivery location. If delivery cannot be completed due to access limitations or site conditions, additional arrangements may be required.

If a delivery attempt cannot be completed, our team will contact you to determine next steps.

8. Damaged or Lost Shipments

If your order arrives damaged or with visible issues, please contact us as soon as possible so we can assist.

If an order is lost in transit, please notify us within 7 days of the expected delivery date, and we will work with the carrier to investigate and resolve the issue.

Depending on the outcome, we will arrange a replacement or issue a refund in accordance with our Return & Refund Policy.

9. Order Cancellations

Orders may be canceled before dispatch.

Once an order has been shipped, it can no longer be canceled but may be eligible for return according to our Return & Refund Policy.

10. Customer Support

If you have questions about shipping, delivery timing, or order status, please contact us:

📍 Container Supcon
300 Dolphin Dr, Chalmette, LA 70043, USA

📧 contact@containersupcon.com
☎️ +1 (318) 507-6925

Business Hours: Monday–Friday, 9 AM – 6 PM (MST)

11. Transparency Commitment

Container Supcon is committed to accurate shipping information, clear delivery expectations, and honest communication.

We do not misrepresent shipping costs, delivery timelines, or service availability. Our goal is to ensure every customer understands the shipping process before completing a purchase.