Payment Policy

Last Updated: AUGUST 07 2026

This Payment Policy explains the payment methods, payment verification procedures, invoicing practices, and transaction requirements that apply to purchases made through Container Supcon.

Because shipping containers are high-value commercial products, we use payment verification procedures to help ensure secure, accurate, and transparent transactions for our customers.

By placing an order with Container Supcon, you agree to the terms outlined below.

Accepted Payment Methods

Container Supcon accepts approved payment methods, which may include:

  • ACH bank payments
  • Bank wire transfers
  • Major credit and debit cards, where available
  • Paypal

Available payment options may vary depending on the order value, product type, delivery requirements, and payment processing availability.

Customers will always receive the applicable payment instructions before completing their purchase.

Payment Processing

Orders are processed after the following requirements have been completed:

  • Payment has been successfully received and verified
  • Billing information has been confirmed
  • Delivery information has been reviewed
  • Any required transaction verification has been completed

For security purposes, some orders may require additional verification before delivery scheduling begins.

Order Confirmation

An order is considered confirmed once:

  • Full payment, or an approved deposit where applicable, has been successfully received
  • The customer’s billing and delivery information has been verified
  • Product availability has been confirmed
  • Delivery arrangements have been reviewed

Submitting an order or requesting a quotation does not automatically guarantee inventory reservation until the order has been confirmed.

Pricing and Currency

All prices displayed or quoted by Container Supcon are in United States Dollars (USD) unless otherwise stated.

We currently provide delivery services within the United States only.

Product prices, taxes, delivery charges, optional services, and any applicable additional fees will be clearly communicated before the customer completes the transaction.

Where free shipping or free delivery is offered, this will be clearly stated on the applicable product page, checkout page, quotation, or invoice.

Deposits and Partial Payments

Certain commercial, custom, bulk, or special-order purchases may require:

  • A deposit
  • Partial payment
  • Staged payments
  • Full payment before delivery scheduling

When a deposit or partial payment is required, the applicable payment terms will be communicated to the customer in writing before the order is finalized.

Payment Verification

Container Supcon may perform reasonable payment and order verification to help prevent unauthorized or fraudulent transactions.

Verification may include:

  • Billing information confirmation
  • Delivery address verification
  • Customer contact confirmation
  • Payment authorization confirmation
  • Business information verification for commercial purchases

If information provided with an order cannot be verified or appears inconsistent, processing may be temporarily delayed while additional confirmation is obtained.

Secure Payment Processing

We take reasonable steps to protect customer payment information.

Our security practices may include:

  • HTTPS/SSL encrypted website connections
  • Secure third-party payment processors
  • Restricted access to transaction information
  • Payment verification and fraud-prevention procedures

When third-party payment processors are used, Container Supcon does not store complete card information on its own servers.

Bank Wire Payments

For approved bank wire payments:

  • Customers must carefully verify payment instructions before sending funds
  • Orders will not be released for delivery until funds have been received and confirmed
  • Processing times depend on the customer’s financial institution
  • Customers should only use banking instructions provided through official Container Supcon communication channels

Customers are responsible for ensuring that banking information is entered correctly.

ACH Payments

ACH transactions may require a clearance period before delivery scheduling.

Container Supcon may also verify account ownership or transaction authorization where necessary.

If an ACH payment is returned, reversed, or unsuccessful, the associated order may be placed on hold until payment is successfully completed.

Credit and Debit Card Payments

Where credit or debit card payments are available, transactions are processed through approved payment processing providers.

A card transaction may be declined or temporarily held for verification by the payment processor or issuing financial institution.

Container Supcon does not control bank authorization decisions.

Failed or Declined Payments

If a payment is declined, reversed, returned, canceled, or otherwise unsuccessful:

  • Order processing may be paused
  • Delivery scheduling may be postponed
  • Inventory reservations may be released
  • Additional payment verification may be requested

The order will proceed once an approved payment has been successfully received.

Invoices and Payment Documentation

Customers may receive an invoice, order confirmation, receipt, or other transaction documentation showing applicable details such as:

  • Product description
  • Product price
  • Quantity
  • Applicable taxes
  • Delivery charges, where applicable
  • Payment status
  • Order total

Customers should review all invoice and order information carefully before submitting payment.

If any information appears incorrect, please contact us before completing the transaction.

Payment Disputes and Chargebacks

If you believe there is an error with a payment, invoice, or transaction, please contact Container Supcon promptly so we can review the matter and attempt to resolve it.

If a chargeback or payment dispute is opened, fulfillment of the affected order may be placed on hold while the payment provider or financial institution conducts its review.

Nothing in this policy limits any rights available to customers under applicable law or through their card issuer or financial institution.

Refunds

Approved refunds are processed in accordance with our Return and Refund Policy.

Where applicable:

  • Refunds are generally returned to the original payment method
  • Processing times may depend on the customer’s bank or payment provider
  • Any applicable deductions will be disclosed in accordance with our Return and Refund Policy

Please review our Return and Refund Policy for complete eligibility requirements and refund terms.

Taxes and Additional Charges

Applicable sales taxes are determined according to the delivery location and relevant U.S. tax requirements.

Where applicable, customers may also be responsible for clearly disclosed charges relating to optional services, special delivery requirements, or site-specific delivery conditions.

No undisclosed charges will be added after an order has been confirmed.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing information
  • Providing a correct delivery address
  • Reviewing product and invoice details before payment
  • Using an authorized payment method
  • Responding to reasonable order verification requests
  • Informing us promptly if payment or order information needs to be corrected

Incorrect or incomplete information may delay order processing or delivery.

United States Transactions Only

Container Supcon currently sells and delivers shipping containers within the United States only.

We do not offer international freight forwarding, overseas shipping, import services, or export transportation through purchases made on our website.

Policy Updates

Container Supcon may update this Payment Policy periodically to reflect changes in our payment methods, business operations, security procedures, or applicable requirements.

Any revised version will be published on our website with an updated effective date.

Contact Us

If you have questions regarding payments, invoices, billing, or an existing order, please contact Container Supcon through the contact information displayed on our website.

Container Supcon
📍 124 Tellico Port Rd, Vonore, TN 37885

📧 admin@containersupcon.com
☎️ +1 (865) 336-0062

Business Hours: Monday–Friday: 8:00 AM – 5:00 PM

Saturday: 9:00 AM – 3:00 PM // (GMT-05:00) Eastern Standard Time

Final Clarification

Our Payment Policy is designed to provide customers with clear payment expectations, secure transaction procedures, transparent pricing, and reliable order processing when purchasing shipping containers from Container Supcon.